Semua pengguna baharu yang ingin mewujudkan akaun utama (main account) bagi Sistem MeDC@St 2.0+ hendaklah mengemukakan permohonan pewujudan akaun melalui MeDC@St Helpdesk di pautan berikut:

https://medcasthelpdesk.mda.gov.my/

Bagi memudahkan proses pewujudan akaun, sila sertakan maklumat berikut dalam tiket Helpdesk:

1. Nombor Pendaftaran Perniagaan
2. Nama Establismen / Nama Pemilik Akaun
3. Alamat E-mel (alamat e-mel rasmi kakitangan, contoh: ali@meditrust.com)
4. No. MyKad (Warganegara Malaysia) / No. Pasport (Bukan Warganegara Malaysia)
5. Tujuan Pewujudan Akaun (pilih SATU sahaja daripada tiga sebab ini):
   • Pelesenan Establismen & Pendaftaran Peranti Perubatan
   • Permohonan CAB
   • Notifikasi

Sila pastikan semua maklumat yang diberikan adalah lengkap dan tepat bagi mengelakkan sebarang kelewatan dalam proses pewujudan akaun.

Terima kasih atas kerjasama anda.

NOTICE: NEW USER ACCOUNT CREATION FOR MeDC@St 2.0+

All new users who wish to create a main account for the MeDC@St 2.0+ System are required to submit an account creation request through the MeDC@St Helpdesk at the following link:

https://medcasthelpdesk.mda.gov.my/

To facilitate the account creation process, please include the following information in your Helpdesk ticket:

1. Business Registration Number
2. Establishment Name / Account Owner Name
3. Email Address (official staff email address, e.g. ali@meditrust.com)
4. MyKad No. (Malaysian Citizen) / Passport No. (Non-Malaysian Citizen)
5. Purpose of Account Creation (choose only ONE of these three reasons):
   • Establishment Licensing & Medical Device Registration
   • CAB Application
   • Notification

Please ensure that all information provided is complete and accurate to avoid any delay in the account creation process.

Thank you for your cooperation.